Flexibility. Working from home. Customer service. What does it all mean? Well, for starters, check out this post on Fast Company that references a recent survey. It basically says that achieving a work-life balance does not have to hurt customer service.
Another good stat. Gallup’s annucal Work and Educatio survey finds that American workeders report spending an average of 46 minutes commuting to and from work on a typical day. Never mind the gasoline costs. Work from home!